Terms and Conditions

These terms apply to the use of the fogu website, apps, and related services of fogu UG (haftungsbeschränkt), Germany. For questions, contact support@fogu.app.

1. Service description

fogu is a privacy-focused VPN and filtering service for iPhone and iPad. Premium features can be purchased through the Apple App Store as a subscription or directly through the website as a prepaid code.

2. App Store purchases

Subscriptions through the App Store are billed through your Apple account and renew automatically until cancelled in your Apple account settings. Apple terms also apply to these purchases.

3. Direct purchase through the website (prepaid codes)

3.1 Contract conclusion

With a direct purchase, you buy a one-time redeemable Premium code for a fixed period, such as one month or one year. The contract is concluded when the payment process is completed. The code is shown after payment confirmation and, if an email address was provided, additionally delivered by email.

3.2 No automatic renewal

Prepaid periods do not renew automatically. No subscription is created. Premium access ends after the period expires unless another code is redeemed or an App Store subscription is started.

3.3 Redemption

A code can be redeemed once and unlocks Premium on the device where it is entered in the app. The redemption period is 12 months from purchase; after that the code expires. Multiple codes can be redeemed in sequence and their periods are added. Cash payout or conversion of unused codes is excluded where legally permitted.

3.4 Right of withdrawal and its expiry

Consumers have a statutory right of withdrawal. The Premium code is digital content not supplied on a physical medium. Before redemption, you may withdraw from the purchase. When the code is redeemed in the app, performance of the contract begins and your right of withdrawal expires, because during purchase you expressly agreed that performance begins before the withdrawal period ends and confirmed that you lose your right of withdrawal when performance begins. Details are set out in the withdrawal instructions.

3.5 Cryptocurrency payments

Payment is considered confirmed once the transaction has reached the required number of network confirmations. Network fees are borne by the buyer.

4. Prices and taxes

All prices are final prices including the applicable statutory VAT of the buyer country.

5. Permitted use

fogu may only be used lawfully. Prohibited uses include abuse, spam, phishing, malware distribution, and unauthorized sharing of access or codes, for example commercial resale without consent.

6. Availability and liability

The service is provided as available. Availability and performance may vary due to maintenance or third-party dependencies. fogu UG is not liable for indirect or consequential damages and may take measures to protect service integrity and legal compliance. Users indemnify fogu UG against claims arising from misuse of the service.

7. Cancellation and suspension

App Store subscriptions are cancelled through your Apple account. In case of clear violations of these terms, the service may be suspended. Redeemed prepaid periods remain unaffected unless the violation concerns their purchase.

8. Changes

These terms may be updated. Continued use after notice is deemed acceptance of the updated terms.

9. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country where you have your habitual residence remain unaffected.